Returns and Exchanges

Due to the Antique and Vintage status of our items, returns and exchanges are not accepted. All effort is made to disclose major disclaimers and to showcase those in the item's images, but it is the buyer's responsibility to ask all questions and ensure satisfaction before purchase. 

Returns after payments will not be processed. Large and heavy item's shipping is an estimate. If an additional shipping fee is required due to incorrect estimations that amount must be paid prior to shipping. If additional amount is not paid within 48 hours of contact the customer forfeits the item and funds paid. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right. Insurance is purchased on all shipments, however, this requires photographs of the package from EVERYSIDE (that is 6 sides), as well as detailed photographs of the inside packaging and the item disclosing the damage. Insurance also requires the item and all packaging to be retained in order to file a claim. If the customer does not provide these then a claim can not be filed and a return can not be issued.